Privacy Policy

Last updated: August 20, 2025

Effective Date: August 20, 2025

1. Introduction

JustReachSocial (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

2. Information We Collect

2.1 Personal Information

Name and email address (for account creation)
Phone number (optional, for support)
Business information (name, type, industry)

2.2 Social Media Data

Business Pages Only: Facebook business page content and engagement metrics
Business Accounts Only: Instagram business account data and analytics
Official Meta Integration: Access granted through official Meta Business Suite
User-Controlled: All access explicitly granted and revocable by you

3. How We Use Your Information

Display Your Content: Show your social media posts in your personal dashboard
Analytics: Provide engagement metrics and performance insights
Service Improvement: Enhance our platform functionality
Communication: Send service updates and support messages

4. Data Storage and Security

Important: We do NOT store your social media content permanently. Your Facebook and Instagram posts are fetched in real-time and displayed temporarily in your dashboard only.

Personal information is encrypted and securely stored
Social media access tokens are encrypted
Post content is not permanently stored
Industry-standard security measures protect your data

5. Meta Integration & Authentication

Secure Meta Business Suite Integration

Official Meta Configuration: We follow Meta's official developer guidelines and use their secure OAuth 2.0 authentication
Business Accounts Only: We only access Facebook Business Pages and Instagram Business Accounts — never personal profiles
No Credentials Required: We never ask for your Facebook or Instagram passwords
User-Controlled Access: You can revoke access at any time through Meta Business Suite or Facebook Settings
Granular Permissions: We only request the minimum permissions needed for platform functionality

6. Your Rights & Control

Access: Request access to your personal data
Correction: Update or correct your information
Deletion: Request deletion of your account and data
Data Portability: Export your account information
Immediate Revocation: Disconnect social media accounts at any time

7. Data Sharing

We do NOT sell, trade, or share your personal information or social media content with third parties, except:

With your explicit consent
To comply with legal obligations
To protect our rights and safety

8. Contact Us

Email: privacy@justreachsocial.com
WhatsApp: +61 478 551 004

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.