Effective Date: August 20, 2025
Last Updated: August 20, 2025
1. Agreement to Terms
By accessing and using JustReachSocial ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you should not use this service.
2. Description of Service
JustReachSocial is a social media management platform that helps small businesses, freelancers, and entrepreneurs manage their social media presence. Our service includes:
- Social media content management and scheduling
- Analytics and insights for social media performance
- Integration with Facebook and Instagram business accounts
- AI-powered content recommendations
3. User Account and Responsibilities
3.1 Account Creation
- You must provide accurate, current, and complete information
- You are responsible for maintaining account security
- You must be at least 18 years old to use this service
3.2 Meta Business Suite Integration & WhatsApp Communication
🔒 Secure Authentication Process
- Official Meta OAuth: We use Meta's secure authentication system
- Business Accounts Only: Only Facebook Business Pages and Instagram Business Accounts
- No Password Required: We never ask for your social media credentials
- User-Controlled: You grant and can revoke access through Meta Business Suite
- Voluntary Connection: Connecting social media accounts is optional
- Business Purpose: Integration is solely for business social media management
- Granular Permissions: We request only necessary permissions for dashboard functionality
- User Access Control: You can remove access/delete content through Meta Business Suite anytime
- Content Ownership: You retain full ownership and control of your content
- WhatsApp Consent: By joining our waitlist, you authorize WhatsApp communication for support and updates
⚠️ User Compliance & Blocking Policy
We reserve the right to block or suspend users who violate:
- Meta's Platform Policies or Community Guidelines
- Facebook or Instagram Terms of Service
- Our own Terms of Service
- Any applicable laws or regulations
Blocking may occur immediately without prior notice for serious violations.
4. Acceptable Use
You agree NOT to use the service to:
- Violate any applicable laws or regulations
- Post harmful, offensive, or inappropriate content
- Infringe on intellectual property rights
- Spam or harass other users
- Attempt to gain unauthorized access to our systems
5. Intellectual Property
- JustReachSocial platform and software remain our intellectual property
- You retain ownership of your content and social media posts
- You grant us license to display your content within the service
- We respect and comply with third-party intellectual property rights
6. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our service, you consent to our Privacy Policy.
7. Service Availability
- We strive to maintain service availability but cannot guarantee 100% uptime
- We may perform maintenance that temporarily affects service
- We reserve the right to modify or discontinue features
8. Pricing Policy
💰 Pricing Authority
- Pricing Changes: We have the authority to change pricing at any time without prior notice
- Pilot Program: Current pilot users receive free access for 4 weeks
- Communication: Pricing changes will be communicated through email or WhatsApp
- Universal Application: New pricing applies to all users when implemented
- Service Value: Pricing reflects the value and development costs of our platform
By using our service, you agree to pay applicable fees according to our current pricing structure.
9. Limitation of Liability
JustReachSocial shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.
10. Termination
- You may terminate your account at any time
- We may terminate accounts that violate these terms
- Upon termination, your access to the service will cease
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes. Continued use constitutes acceptance of updated terms.
12. Contact Information
For questions about these Terms of Service:
Meta Integration Notice
Our Facebook and Instagram integrations comply with Meta's Platform Policies and guidelines. We use Meta's provided solutions to securely publish content to your connected accounts with your explicit approval through our WhatsApp interface.